It’s time for something new in travel and expense

Introducing Complete by SAP Concur and Amex GBT. It’s a data-filled, AI-fueled platform for booking, servicing, and expensing that’s easier for travelers and more empowering for finance.  

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An extraordinary moment for travel and expense

The world’s most influential travel leaders have come together to take on rising expectations, increasing costs, and disconnected systems. So you get a solution that can take you anywhere. Complete will automatically:  

  • Streamline booking to bring every transaction into your system.  
  • Expand services to anticipate your needs and adapt to your priorities.  
  • Simplify expenses, so you’ll always be able to see and control what’s being spent.  
  • Get smarter and smarter with each trip—fine tuning experiences in real time and sharpening strategies over time. 

It’s the world-class service of American Express Global Business Travel (Amex GBT) with the world-class capabilities of SAP Concur. It’s transformational AI mining the world’s most comprehensive travel marketplace. And now it’s yours.

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Complete is delightfully seamless
Booking, servicing, and expensing are now a single, fluid experience. So users get the effortless, intuitive trips they want, admins get automation and insights, and everyone is happy.
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Complete is built to learn
Every trip, expense, and experience is built on data from millions of SAP Concur and Amex GBT transactions. And because AI is constantly learning to improve those experiences, each trip gets personalized and more compliant than the last.
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Complete is made to fit
The combined power of Concur Travel & Expense and Amex GBT not only fits and flexes with your business and its travelers—it puts the world’s most comprehensive travel marketplace at your fingertips. So it’s right for you, no matter how far you go.

Complete control and plenty of choices

Complete is the complete booking, servicing, and expensing system, but it’s not the only way to go. Concur Travel and Expense is the world's number one online booking tool and expense solution. It’s perfect for organizations looking to choose their TMC, and it’s backed by our worldwide ecosystem of travel partners.  

So you’ll always have options—not to mention control over T&E. And your travelers will have an effortless experience that keeps them productive on the road.  

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Concur Travel and Expense
Concur Travel & Expense delivers more than an integrated travel and expense platform. We unlock actionable insights by unifying your data and providing comprehensive reports. With automation and AI-driven tools, we help you increase policy compliance, min
See Concur T&E in action
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Discover why we lead the way in AI-powered T&E tools
SAP Concur is the only AI-enabled vendor to be named a Leader across AI-Enabled T&E for enterprise, midmarket, and small businesses, as well as travel booking applications by IDC MarketScape. Read the excerpt to learn why we were recognized.
IDC MarketScape Reports
Get in touch

It’s time for travel and expense to work even harder—for your business, your employees, and the road ahead.

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Notice: GBT Travel Services UK Limited (GBT UK) and its authorized sublicensees (including Ovation Travel Group, Egencia, and CWT) use certain trademarks and service marks of American Express Company or its subsidiaries (American Express) in the “American Express Global Business Travel” and “American Express GBT Meetings & Events” brands and in connection with its business for permitted uses only under a limited license from American Express (Licensed Marks). The Licensed Marks are trademarks or service marks of, and the property of, American Express. GBT UK is a subsidiary of Global Business Travel Group, Inc. (NYSE: GBTG). American Express holds a minority interest in GBTG, which operates as a separate company from American Express.

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