Study Reveals Key Insights into Business Traveler Sentiment in the Healthcare Sector

SAP Concur’s latest study analyzes the experiences of U.S. business travelers in healthcare, revealing significant insights for our global white paper.

Key Findings:

• Flexibility Issues: 69% of healthcare business travelers view travel as vital to their career, but 90% have faced reduced flexibility, such as fewer opportunities for remote work or combining personal travel with business trips.
• Cost-Cutting Concerns: Many travelers feel their organizations prioritize cost savings over addressing travel disruptions. 92% have had to adjust plans due to unexpected travel issues, and 27% would avoid trips with high risks of delays or cancellations.
• AI as a Potential Solution: While 96% of travelers are open to AI tools for booking, only 6% currently use them.
• Pre-Approval: 66% have seen increased pre-travel approval requirements.
• Sustainability Focus: 28% of travelers see a stronger emphasis on sustainability over flexibility or cost-saving. While many are willing to forgo trips for environmental reasons or prefer sustainable options, 33% have encountered budget constraints affecting their ability to offer sustainable travel solutions.

These findings highlight the need for better support and flexibility in travel policies, as well as effective use of AI to enhance the travel experience for healthcare professionals.

For detailed insights, download the full report.