IDC MarketScape Worldwide AI-Enabled Travel and Expense Applications for Small Business 2025 Vendor Assessment

How AI is Transforming Travel and Expense Management for Small Businesses

When it comes to managing travel and expense (T&E), clunky software and time-consuming manual processes can be a real drain for small businesses. But the emergence of generative AI in T&E isn’t just for big corporations; it holds the promise of significant benefits for smaller teams, too, focusing on what truly matters. For example, by enabling easy receipt scanning and intelligent expense categorization, AI reduces time spent on tedious data entry.

The Benefits of Generative AI for T&E Management

The generative AI revolution in T&E software translates to tangible benefits:

• Fewer wasted hours on administrative tasks

• Smarter spending decisions that directly impact profitability

• Less stress associated with managing the often-complex world of travel and expenses

It’s about having a smart, intuitive assistant that works quietly in the background, freeing you up to focus on what truly matters – the success of your business.

Why SAP Concur is a Leader in the AI for Travel and Expense Management

As part of the larger SAP ecosystem, SAP Concur offers a comprehensive suite for managing business travel and employee-driven spend. IDC MarketScape recognized SAP Concur as a Leader in the AI-enabled travel and expense applications for midmarket 2025 vendor assessment based on the following strengths:

• Extensive and mature feature set: SAP Concur offers a highly comprehensive and mature set of features capable of supporting companies of all sizes, including growing SMBs moving toward expansion.

• Strong global presence and support: With a sizable global footprint, local teams, and 24 x 7 support, SAP Concur provides extensive support for its customers. This includes the ability to serve various currencies, languages, and international regulations, making it a suitable solution for companies operating across multiple countries or in a single country.

• Robust integration ecosystem: SAP Concur boasts a wide and well-established ecosystem of integrations with a vast array of accounting, ERP, HR, and other business systems, ensuring seamless data flow and connectivity with existing technology infrastructure. This strong integration capability enhances efficiency and data accuracy. SAP Concur's extensive partner ecosystem of 1200+ partners enables customers to extend the value of their T&E program to address other business-critical needs.

Download the IDC MarketScape AI-Enabled T&E Applications for Small Business excerpt

Download the excerpt to learn the IDC MarketScape’s advice to technology buyers and why SAP Concur is named as a Leader for AI-enabled T&E application for small businesses in the recent IDC MarketScape 2025 vendor assessment report.