Return on Intervention: Why Proactive Travel Risk Management Pays Off with International SOS

In this episode of the SAP Concur Conversations podcast, International SOS experts Dr. Myles Druckman and Tyler Hosford uncover the new realities of travel in a fragmented world. From universities scrambling to evacuate study abroad programs to executives second-guessing “routine” business trips, they reveal how quickly risk has escalated, and how unprepared many organizations remain.

You’ll learn:

• Why misinformation disrupted 27% of organizations during travel crises last year

• How AI is reshaping risk management—for better and worse

• Why the traditional duty of care model no longer protects today’s travelers

The conversation’s most powerful takeaway? The concept of “return on intervention”: how preventing a single lost workday can justify an entire travel risk program. Plus, hear insights on the overlooked mental health toll of travel and why accommodation is about far more than a hotel room. This episode will reshape how you think about safety, responsibility, and what it truly takes to protect people on the move.