Travel and Expense

SAP Concur vs Navan: Real User Comparison Ratings

SAP Concur Team |

In today’s unpredictable business climate, every technology investment needs to deliver confidence now and proven Return on Investment for the future. That’s especially true when it comes to automating employee travel and expense management, where cash flow visibility, policy compliance, and approval speed can make or break financial control.

If you’re comparing SAP Concur and Navan, the smartest place to start is with feedback from people who use these solutions every day.

On the TrustRadius comparison report  as of August 20, 2025, SAP Concur leads the way with an overall score of 8.3 out of 10 (from 1,826 reviews and ratings), compared to just 7.4 for Navan. Equally important, SAP Concur stands out in the areas finance teams say matter most: expense, travel and invoice, automation, integration, long-term value, and support.

Read on for a closer look at the data-backed insights, and to see why more than 46,000 businesses and 92 million users worldwide continue to put their trust in SAP Concur for AI-powered spend management.

 
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SAP Concur solutions: A complete, scalable spend management ecosystem

See why SAP Concur is the direct choice for organizations seeking a smarter, more connected approach to travel and expense management.

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Concur vs Navan: Feature Satisfaction

SAP Concur solutions automate expense reporting, travel bookings, and invoice workflows, reducing administrative work while keeping employees aligned with policy. Finance teams can then use real-time data and AI-driven analytics to improve forecasting, identify spending patterns, and manage budgets with confidence. Built-in reporting tools make it simple to share clear, presentation-ready insights with leadership.

TrustRadius Ratings – Feature-set Satisfaction
SAP Concur: 95% | Navan: 85%

“Once we established that we were using Verify and we were going to an AI audit tool, I saw compliance immediately improve. Employees knew that every line item, every expense in every report was going to be reviewed by AI.”

Concur vs Navan: Implementation Experience

Disconnected systems create inefficiencies and blind spots. Concur Travel and Expense solutions integrate seamlessly with today’s leading ERP, HR, payroll, and CRM platforms so data flows freely and processes stay aligned. With more than 300 pre-built connectors, 900+ app partners, and open APIs for custom needs, the SAP Concur solutions ecosystem can also extend your system’s functionality without adding complexity. Whether you are a fast-growing company or a global enterprise, you can feel confident knowing SAP Concur supports your needs at every stage.

TrustRadius Ratings – Implementation went as expected
SAP Concur: 93% | Navan: 83%

“With S4 HANA to Concur, it was a very smooth process. Prior to that, we had done Concur Expense with a different expense platform. Speaking from experience, integrating with S4 HANA was very smooth, very successful, and with a lot fewer pain points.”

Concur vs Navan: Delivering Long-Term Value

For nearly a decade, SAP Concur solutions have leveraged innovations in AI to help businesses achieve results that matter. Not to mention, we’ve been a market leader in spend management for over thirty years and today command a nearly 50% market share.

The real-world business advantages for our 46,000+ clients speak for themselves:

  • 10x faster expense report processing
  • 15% less time to book travel
  • 26% higher policy compliance
  • 628% ROI over 3 years

These are measurable gains that reduce risk, save time, and create lasting value.

TrustRadius Ratings – Investment Value
SAP Concur: 96% | Navan: 81%

“We are anticipating doubling our sales in the next three years so we'll have more team members needing to travel and get reimbursed on their expenses. SAP Concur solutions will allow us to scale our business without adding a lot of additional overhead.”

Concur vs Navan: Proven to Deliver

Choosing a travel and expense solution is about more than features. It’s about selecting a partner with global compliance expertise, an extensive ecosystem of integrations, and a proven record of helping finance teams transform spend management. SAP Concur has been doing this for decades, and we continue to push innovation forward every day with customer-focused AI tools like the new Joule co-pilot.

TrustRadius Ratings – Lived up to sales and marketing promises
SAP Concur: 94% | Navan: 79%

“Automation is driving process efficiencies, helping us save time and helping our travelers in terms of focusing on doing their job and not expenses.”

Concur vs Navan: Trusted to Buy Again

Finance leaders need a travel and expense solution that delivers automation, visibility, integration, and scalability in a single, connected platform. SAP Concur consistently delivers these advantages, helping businesses of all sizes simplify spend management today and prepare for whatever’s next.

TrustRadius Ratings – Would buy again
SAP Concur: 94% | Navan: 85%

“The evolution of Weatherford’s T&E program from disparate systems to a robust, consolidated process using SAP Concur has allowed us to accelerate process efficiency and improvement at a pace not seen prior”

Want further proof? See how SAP Concur out-performs Coupa and Emburse and why we’re the solution of choice compared to Zoho and Spotnana.

Ready to see how SAP Concur solutions can support your goals? Get our Travel Management and Expense Management Solution Comparison Checklists or connect with us today

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